1. Are all of your rugs truly antique and authentic?

Yes. Every single rug and pillow in our collection is 100% authentic, hand-knotted, and rigorously vetted. We specialize in true vintage and antique pieces, many of which are over 100 years old, carrying unique histories and regional craftsmanship.

2. Do you offer free shipping?

Yes, we offer reliable shipping for our premium collections, primarily focusing on transit across the UK and EU. Standard shipping options and delivery timelines will be calculated clearly at checkout.

3. Can I return a rug if it doesn’t fit my space?

We want you to absolutely love the masterpiece in your home. If a piece does not suit your space, we accept returns within 14 days of delivery, provided the rug is returned in its original, unaltered condition. Please contact our support team to initiate a return.

4. How do I care for and clean an antique rug?

Antique rugs are incredibly durable because of their high-quality wool and traditional weaving techniques. For daily care, gentle vacuuming (without the heavy brush/beater bar) is recommended. For spills, blot immediately with a clean cloth—never scrub. We highly recommend professional cleaning by an oriental rug specialist every few years.

5. Why do some rugs have slight imperfections or color variations?

Slight variations in color (known as abrash) and minor geometric imperfections are perfectly normal and highly desirable in antique hand-woven rugs. They are proof of the weaver's hand-crafted work and natural vegetable dyes, giving each piece its unique character and investment value.